Restaurant owners are the bookkeepers of their restaurants; they need to be in tune with almost every aspect of the restaurant’s operations and the workings of any chains they may have.
Neglect on the owner’s part is a recipe for disaster as it can lead to a loss in business and having to fund the restaurant’s needs from their pockets. To avoid this, a restauranteur must be vigilant and watch over every aspect of the business. While this may be easier in the case of a single restaurant, when it comes to restaurant chain management, it is next to impossible for a restauranteur to be in multiple places simultaneously.
This is where restaurant management software can come in very handy. Like every restaurant owner, if you too have a long-term dream to have a chain of restaurants but are hesitating because of the enormous effort required, we have the best solution for you.
From creating stellar plans to following them diligently, restaurant POS like QueueBuster can help you ensure you don’t miss out on any important details essential for establishing large restaurant chains.
Here are a few restaurant best practices that can help you effortlessly through the process of growing your brand.
Manage restaurant finances
The correct ratio of sales to investment is 3:1, which means that for every 300 you earn, you should spend 100 on bettering your restaurant’s infrastructure, menu or equipment. This is especially true when you have chains in multiple locations.
Keeping track of the financial aspects of your restaurants can ensure you are helping those doing well grow while finding viable solutions for those not doing as well. Restaurant POS software can come in handy in this case, as you can use its e-invoicing software to keep up to date with the earnings of each branch.
Inculcate accountability
Accountability is essential as it is the only way you and your staff can have an open and honest relationship. As humans, we are all bound to make mistakes; this is why holding your team responsible for any mistakes made is just as crucial as owning up to a mistake you may have made.
When a mistake occurs, instead of ignoring it, you can call an open house and discuss how best to rectify the error. Inculcating a sense of accountability in your employees can make them focus more on problem-solving, giving them more trust in how you manage your restaurant and its chains. However, if you want to avoid common mistakes, invest in good restaurant billing software that keeps track of the most minor details.
Manage the marketing of the restaurant and keep marketing centralised
Setting up a restaurant is never enough; you must keep promoting it and keep it relevant to your audience. Marketing your restaurant ensures you have a regular stream of customers no matter where the branches are located. Posting on social media and advertising on food delivery apps will not only bring in new customers but will also help your current customers know about any updates in the menu or when you open a new branch. Keeping all the marketing of your branches and chains centralised can ensure you send the same message from all your locations.
Many restaurant management software has social media and marketing integrations that can help make the process of marketing your restaurant easier. It also realises the need for different marketing strategies and approaches for the marketing of a restaurant chain. It also helps you with the latest marketing hacks to keep your customers hitched by your chains.
Ensure customer satisfaction is given importance
Customer satisfaction is one of the critical factors determining your restaurant’s success. When your customers are happy with the service they have received, they are more likely to recommend your restaurant to their friends.
On the other hand, if they have a terrible experience, not only have you lost a customer, but your restaurant’s image also takes a hit. With restaurant POS, you can collect customer information, ask them for feedback, and even interact with customers to show them when you have implemented any input they have provided.
Streamline base operations of the kitchen
Having a base kitchen may be one of the main requirements of running a successful restaurant chain business. Once this is set, you can automatically ease out any other restaurant operations while ensuring the quality remains consistent across all your outlets.
A large restaurant chain delivers the raw materials to the base kitchen, where the semi-processed materials are transported to the various branches. Streamlining this process with the help of restaurant management software can keep track of the outlets’ inventory and identify what raw materials need to be delivered to each branch.
Keep a check on stock and inventory
Managing the inventory across all the different chains is one of the main pain points of managing a restaurant chain. Restaurant ERP software helps you.
- Receive real-time reports of available stock
- Check the variance between the ideal stock
- Track the circulation of the materials to ensure it is as expected
- Set real-time alerts for items that reach reorder level
Using a restaurant ERP software or a restaurant POS software is the surefire way of staying on top of your stock and inventory to ensure you never run out of the ingredients for your signature dishes.
Monitor sales at the outlet level
Checking all the details and multi-level reporting of all your branches is the primary duty of a restaurant owner, and these reports allow you to make plans and increase your sales.
By comparing the performance of all the branches as well as the performance of each branch in its restaurant, owners will be able to judge how different menu items perform at different outlets and change the menu to reflect what’s selling best.
Manage vendors
Every restaurant receives raw materials from various vendors, and in the case of a restaurant chain, there may be even more vendors to keep track of. Without external help staying on top of this task may seem impossible, but with the help of a restaurant POS software, you can
- Manage profiles of various vendors and multiple outlets on a central level
- Keep all the contact details and information like PAN card, ID proof, TIN, and the like all in one place
- You can create a single panel where you have access to manage the prices of different vendors of your multiple outlets.
To sum it up
Running a chain of restaurants is daunting, but with the right tools, you will not only be able to conquer your city but also have branches all over the world and control them with the ease at which you control a single branch.
If you are looking for the right restaurant POS software for your brand, check out the first Android omnipresent POS software QueueBuster. It helps you stay updated with your business’s various branches and sectors without the usual stress of handling a growing brand.
Contact us to request your free demo today.
