A SaaS BSS to Streamline Concept-to-Cash-to-Care Journey in a Rapidly Evolving Communications Industry
Advancements in technology like 5G, IoT, AI/ML are making it essential for mobile network operators to invest in a comprehensive digital platform to have greater power and flexibility to embrace partner-enabled opportunities and shared business models. Stay ahead in the fast-paced world of technology with Csmart Synapse – A 5G-ready, cloud-native Telco Digital BSS SaaS platform.
One Telco SaaS BSS Platform for all Your Business Needs
Csmart Synapse, is a SaaS BSS, featuring a pre-integrated suite of 21 digital products. The products are also available individually on SaaS model to customize offerings, accelerate service launches, diversify revenue streams, and seamlessly address gaps in concept-to-cash-to-care processes. Aligned with TM Forum ODA, Csmart Synapse helps MNOs modernize their operations and develop advanced digital ecosystems for collaboration and innovative solution delivery. Built on innovative microservices, low/no code and Open API principles, Csmart Synapse is supported by two decades of expert systems integration and services.
Key Highlights
- A comprehensive SaaS BSS platform to help MNOs transition from complex business IT infrastructure to a simplified & agile operation.
- Omnichannel, personalized, retail shop experience with CRM, e-Shop/Care and Mobile App to provide complete digital customer experience and value management.
- A centralized product catalogue to quickly launch innovative offering in response to evolving market demands, with key capabilities like offer personalization, partner offer bundling, model for 5G slice-based services.
- IoT integration for expanded capabilities in the 5G ecosystem.
- A centralized platform to manage and monetize MNO services and partner products for B2C, B2B, and B2B2X.
- A full-fledged Inventory Management, Campaign Management & Contract Management.
- State-of-the-art order fulfilment system with pre-integration with 5G network elements.
- Containerized microservices with auto-scaling capabilities.
- Digital Marketplace for easy partnering, digital asset creation and launch innovative services and enhanced new revenue opportunities and support for services that go beyond connectivity.
- iPaaS for configuration driven plug n play low/ no code integration support.
- AI/ML driven analytics for real-time decision making.
End-to-end MVNx services
Whether you are a CSP, ISP, a brand entrant, or an incumbent, we have been providing MVNx solutions specific to each business requirement.
When it’s a new telco player, our org has helped them launch and grab a significant market share. If it’s an existing MVNO, we have helped them transform, scale and monetize with our product Csmart.
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