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A SaaS BSS to Streamline Concept-to-Cash-to-Care Journey in a Rapidly Evolving Communications Industry

tisna

May 23, 2024

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Overview

Advancements in technology like 5G, IoT, AI/ML are making it essential for mobile network operators to invest in a comprehensive digital platform to have greater power and flexibility to embrace partner-enabled opportunities and shared business models. Stay ahead in the fast-paced world of technology with Csmart Synapse – A 5G-ready, cloud-native Telco Digital BSS SaaS platform.

One Telco SaaS BSS Platform for all Your Business Needs

Csmart Synapse is a SaaS BSS, featuring a pre-integrated suite of 21 digital products. The products are also available individually on SaaS model to customize offerings, accelerate service launches, diversify revenue streams, and seamlessly address gaps in concept-to-cash-to-care processes. Aligned with TM Forum ODA, Csmart Synapse helps MNOs modernize their operations and develop advanced digital ecosystems for collaboration and innovative solution delivery. Built on innovative microservices, low/no code and Open API principles, Csmart Synapse is supported by two decades of expert systems integration and services.

Key Highlights

• A comprehensive SaaS BSS platform to help MNOs transition from complex business IT infrastructure to a simplified & agile
• Omnichannel, personalized, retail shop experience with CRM, e-Shop/Care and Mobile App to provide complete digital customer experience and value
• A centralized product catalogue to quickly launch innovative offering in response to evolving market demands, with key capabilities like offer personalization, partner offer bundling, model for 5G slice-based services.
• IoT integration for expanded capabilities in the 5G
• A centralized platform to manage and monetize MNO services and partner products for B2C, B2B, and
• A full-fledged Inventory Management, Campaign Management & Contract
• State-of-the-art order fulfilment system with pre-integration with 5G network
• Containerized microservices with auto-scaling capabilities.
• Digital Marketplace for easy partnering, digital asset creation and launch innovative services and enhanced new revenue opportunities and support for services that go beyond
• iPaaS for configuration driven plug n play low/ no code integration
• Wholesale billing, automated partner/dealer management and
• AI/ML driven analytics for real-time decision

Csmart Synapse Helps You Achieve

• Quick launch of MVP Services in less than 100 days

60+ automated workflows to minimize customizations.

• Diversify revenue

            Unique Digital Marketplace to forge partnerships.

• Decisive intelligence

            AI/ML powered real-time insights to drive decision-making and revenue generation.

• Smooth integrations

            Low/no code platform for rapid plug n play integrations through state of art iPaaS     platform.

• Cost efficiency

Cloud-native solution to slash OPEX by 50%.

• Scalability and flexibility

            Proven track record for managing 350 million inventories of vouchers, SIMs, and handsets managed in a single deployment.

To know more visit: Csmart.digital