Situation
A leading US prepaid MVNO, managing over 20 million subscribers across 10 different brands, aimed to consolidate all its brands under a single billing system.
Solution
Covalensedigital successfully implemented a unified billing solution for the client. Utilizing AWS Cloud and BRM, we migrated 8 million subscribers to the new system. This integration streamlined the billing process, enhancing simplicity and customer satisfaction.
Results
- USD 200K: Billing leak eliminated
- 99.6%: Success rate in benefit delivery
- 2x: Improved API performance
- 8.2%: Increased brand net gain
- 5 days from 4 weeks: GTM acceleration achieved
5G networks offer network slicing as a basic capability, compared to 4G & 3G’s network slicing restrictions. 5G allows dedicated network slices, using which CSPs can create virtual data channels for single data type services. This not only allows co-creation of enterprise-customer services but guarantees quality of services for them as well. That’s why having a 5G-capable digital BSS lets CSPs leverage opportunities created by 5G technology across all types of B2B2X business models.
Covalensedigital has designed 5G Csmart suite with modular flexibility. Csmart digital BSS is cloud based with a powerful microservices architecture that can be decoupled. Only the module required by a CSP/telco can be offered which functions to deliver a specific service/s to a target customer segment. Not only would this allow for a 5G-enabled enterprise-customer service ecosystem to work but thrive. This makes Csmart – the fastest yet low-cost way to provide service differentiation and meet end-user SLAs. It also allows CSPs to try new revenue streams as part of 5G monetization.
To know more visit: Covalensedigital OR Covalensedigital.com
