How to Contact QuickBooks Support by Phone +1 800–213–6058 — QuickBooks is a powerful accounting software widely used by small and medium-sized businesses. Sometimes, users may encounter issues or need assistance with the software. In such cases, contacting QuickBooks Support by phone can provide quick and efficient solutions. Here’s a detailed guide on how to contact QuickBooks Support by phone.
1. Prepare Before Calling
Gather Necessary Information
Before you contact QuickBooks Support, ensure you have the following information ready:
- QuickBooks version: Know which version of QuickBooks you are using (e.g., QuickBooks Desktop, QuickBooks Online, QuickBooks Self-Employed).
- Product information: Have your product license number or subscription details at hand.
- Issue details: Be prepared to describe the problem you are experiencing in detail. Note any error messages and the steps you’ve taken so far to resolve the issue.
Backup Your Data
Ensure you have a recent Quickbooks backup of your data. This is crucial in case any troubleshooting steps affect your data.
2. Find the Correct Support Phone Number
Official QuickBooks Support Website
Visit the official QuickBooks Support website to find the appropriate phone number:
- Go to the QuickBooks Support website.
- Select the product you are using (e.g., QuickBooks Online, QuickBooks Desktop).
- Follow the prompts to navigate through the support options.
Direct Phone Numbers
Here are some direct phone numbers for different QuickBooks products:
- QuickBooks Online: 1–800–446–8848
- QuickBooks Desktop: 1–800–446–8848
- QuickBooks Self-Employed: 1–800–343–1747
- QuickBooks Payroll: 1–888–537–7794
Please note that these numbers may change, so always check the official website for the most current contact information.
3. Contacting QuickBooks Support
Dial the Number
Call the appropriate support number for your QuickBooks product. Be prepared for a potential wait time, especially during peak hours.
Navigate the Automated System
When you call QuickBooks Support, you’ll likely be greeted by an automated system. Follow the prompts carefully to ensure you’re directed to the correct department. You may be asked to:
- Confirm your product type.
- Enter your product license number or subscription ID.
- Briefly describe your issue.
Speak to a Support Representative
Once you’re connected to a support representative, provide them with the information you’ve gathered. Be clear and concise when describing your issue. The representative may guide you through troubleshooting steps, request remote access to your system, or escalate the issue to a higher level of support if necessary.
4. Alternative Support Options
QuickBooks Community
If you prefer not to wait on hold or need additional resources, consider visiting the QuickBooks Community. Here, you can ask questions and get answers from other QuickBooks users and experts.
QuickBooks Live Chat
For some products, QuickBooks also offers a live chat option. This can be a convenient way to get support without making a phone call. The live chat option can typically be found on the QuickBooks Support website under the contact options.
Social Media
QuickBooks maintains active social media profiles on platforms like Twitter and Facebook. You can reach out to them via direct message for support.
5. Follow-Up
Record the Case Number
If your issue isn’t resolved immediately, make sure to record the case number provided by the support representative. This will help you reference the case in future interactions and ensure continuity in support.
Review Support Emails
After your call, QuickBooks may send you follow-up emails summarizing the conversation and next steps. Review these emails carefully and follow any additional instructions provided.
Conclusion
Contacting QuickBooks Support by phone can be an efficient way to resolve issues with your accounting software. By preparing beforehand, knowing the correct phone numbers, and following the support representative’s guidance, you can ensure a smooth and productive support experience. Remember to explore alternative support options like the QuickBooks Community and live chat for additional assistance.