Installing Adobe Photoshop is generally a simple process; however, at times, it does not go as planned. Two installation issues that users encounter are referred to as exit codes 6 and 7. These errors can be really annoying, especially when you are all set and burning to begin working on your projects. In this blog, we will explain those errors, their solutions, and what to do in case you feel like you need assistance from professionals.
What are exit codes 6 and 7?
Exit Code 6 and Exit Code 7 are errors that occur when you are installing Adobe applications, aka Creative Cloud, including Photoshop. These errors mainly refer to corruption of the installation files or interference by other installed applications on the PC.
- Exit Code 6 Occurs usually in cases where there are blocked file permissions or the current procedure encounters problems when extracting installation files.
- Exit Code 7, on the other hand, usually implies that the installer has found some of the system components necessary for the installation process to be incompatible or missing and therefore stops.
Both errors can prevent the installation from completion and leave you stuck with no access to Photoshop despite having it on your PC.
6. Review the Installation Log
- If the above steps don’t resolve the issue, you can review the installation log for more detailed information. The log file is usually located in the following directory:
- Windows:
C:\Program Files (x86)\Common Files\Adobe\Installers - Mac:
/Library/Logs/Adobe/Installers
- Windows:
- Look for specific errors or warnings that might point to the root cause of the problem.
7. Re-download the installer.
- Sometimes, the installer itself might be corrupt or incomplete. Re-download the Adobe Photoshop installer from the official Adobe website and try the installation again.
Need Help? We’re Here for You!
However, if you have taken these steps and you are still getting the Exit Code 6 or Exit Code 7 errors, don’t be concerned… We will sort you out. Rather, we are people who have a lot of experience in support of Adobe products. If it requires you to call our support to fix Photoshop, don’t worry; we will help you out step by step fixing your Photoshop.
Our Adobe Photoshop Support by Phone:
Phone number: 1-855-650-7555
Always, if you are requesting help for any installation error, performance error, or any issues related to Adobe, this group of people is ready to take it up. We know how important these tools are to you, and so are these providing the support.
Conclusion
Exit Code 6 and Exit Code 7 both hinder the installation process and can be quite irritating, especially in a scenario where time is of the essence. Follow this guide to circumvent these errors, and do not hesitate to give us a call if help is still needed. We may not be a direct Adobe platform, but we are professionals with full knowledge of Adobe products.
