DISCOVER CSMART SYNAPSE AT BOOTH #248 DURING DTW 2024—A LEADING SAAS BSS PLATFORM TRANSFORMING TELCO DIGITAL CUSTOMER JOURNEYS AND BUSINESS OPERATIONS.
This platform leverages cutting-edge technology to launch innovative offerings and business models, securing your market relevance and profitability.
Csmart Highlights :
5G ready
Cloud-native
ODA & Open API driven
Micro services Orchestration
Plug & play integrations
Marketplace led partnerships
AI driven CXM & Operations Management
WHY YOU SHOULD CHOOSE CSMART
Csmart Synapse is an industry-agnostic SaaS BSS to empower businesses worldwide to craft cutting-edge digital eco-systems for collaboration and delivery of innovative solutions.
Our platform offers a comprehensive suite of digital products, each available independently under a SaaS model. This flexibility allows to cherry-pick and seamlessly integrate these offerings, tailor-fitting them to the precise needs, and thereby propelling towards business objectives with precision and efficiency.
EXPLORE EXTENSIVE PORTFOLIO
PRODUCTS
Discover our diverse range of cutting-edge Digital BSS solutions designed to accelerate your digital transformation and growth. Explore quality, functionality, and refinement in every offering and unlock the full potential of your Telco operations.
CPQ :
Csmart CPQ (Configure Price Quote) is designed to empower sales teams and partners to configure complex products, quotes, discounts, and business rules to meet customer requirements. The Csmart CPQ is fully centralized and automated, with real-time collaboration. Integration of the Csmart CPQ with the CRM system ensures an accurate automated quote generation process. Our Csmart CPQ system is transforming telco CRM, elevating customer experience to new heights.
Inventory :
Digitalizing and managing huge inventories accurately is a crucial part of a hassle-free business. Csmart Inventory enables enterprises to maintain, track, and audit their various assets and service offerings in real-time. It empowers service providers to streamline inventory processes, eliminate manual inefficiencies, and elevate customer experience.
Vouchers :
Csmart Vouchers is a comprehensive solution for overseeing the entire lifecycle of vouchers, coupon codes, and gift cards. It enables service providers to efficiently create, manage, and distribute both physical and digital vouchers, including discount vouchers, cash vouchers, and special promotion vouchers. It facilitates quick and reliable prepaid recharge solutions, allowing operators and service providers to shorten time to market, expand operations through various channels, and offer convenient self-service recharge options to subscribers.
Contracts:
Effective contracts are crucial for streamlined operations and compliance. Csmart Contracts — an innovative solution designed to empower your organization with the tools necessary to handle contracts efficiently, saving time, reducing risks and boosting productivity.
Campaign :
Csmart Campaigns digital app features are designed to empower your business with precision-targeted digital marketing strategies, data-driven insights, and digital customer engagement needs. It empowers you to orchestrate and execute campaigns that captivate, resonate, and drive unprecedented success through cutting-edge AI-recommended trends.
Customer Value Management:
Csmart CVM provides value, convenience, and connectivity to propel business growth and seamless connectivity through omnichannel solutions and value-added services. With Csmart CVM, you can revolutionize engagement with customers and foster lasting brand interactions.
Case:
Csmart Case is your solution for turbocharging the customer support process. Designed to empower service providers, it ensures swift and effective resolutions for customer requests and issues, all while committed to exceptional customer satisfaction and minimizing turnaround times.
Care :
Csmart Care offers a transformative digital customer experience. This engaging solution enhances customer interaction through web selfcare and mobile apps to streamline processes and provide personalized customer experience.
It redefines the way you engage with your customers and provides control at their fingertips. Explore the solution where managing the account, tracking usage, and accessing exclusive features is not just easy but delightful.
Survey:
For sustainable growth in a rapidly evolving digital landscape, the utilization of surveys has emerged as an indispensable strategy for extracting pivotal data, formulating effective business plans, enhancing employee engagement and customer satisfaction. Easily create surveys using customizable designs and existing templates. Csmart Survey module seamlessly integrate into broader technological frameworks, be it websites, applications, or enterprise platforms.
Billing:
Csmart Billing pioneers’ innovation to revolutionize revenue management for businesses. This dynamic solution revolutionizes how businesses manage revenue complexities, boosting operational efficiency seamlessly. Integrated with essential functionalities, including subscriber management and convergent charging, we offer a holistic approach to elevate your success.
RevShare:
Csmart RevShare is an innovative solution meticulously designed to elevate partner collaboration, streamline revenue sharing, and drive business growth. In the ever-evolving landscape of CSPs, establishing robust partnerships stands as a cornerstone of success. Committed to providing effortless interactions, transparent commission rates, and rapid settlement processes that prioritize making your experience exceptional.
iReport:
Csmart iReport provides comprehensive data analysis capabilities across essential domains, such as sales, finance, marketing, etc. It empowers users to meticulously gauge performance and assess campaign effectiveness through the integration of data visualization and reporting, complete with charts and graphs. Csmart iReport enables exhaustive analysis, delivering valuable insights into sales performance, revenue, and customer behavior.
Telco CRM:
Transform your telecommunications CRM experience with our advanced Csmart CRM platform, precisely designed to effortlessly handle a vast customer base. It empowers CSPs (Communication service providers) with promising solutions to optimize customer satisfaction and operational productivity. Through seamless interactions, streamlined workflows, and centralized control, it is the catalyst for future customer engagement. This product empowers telecom businesses to enhance services, boost productivity, and foster growth with precision.
Satellite CRM:
In the dynamic landscape of satellite communication services, Csmart Satellite CRM emerges as a cutting-edge solution designed exclusively for satellite providers. It revolutionizes customer management by seamlessly integrating advanced CRM functionalities tailored to meet the unique demands of satellite communication services.
Enterprise CRM:
Csmart Enterprise CRM stands as a revolutionary solution tailored to the unique needs of the industry. It is a one-stop multi-vendor marketplace, harnessing the power of XaaS for unparalleled customer and partner experiences. As the telecom landscape evolves at an unprecedented pace, the need for a comprehensive, adaptable, and revenue-enabling solution is more pronounced than ever. Csmart Enterprise CRM will help your business stay organized through every step of the buyer’s journey in the marketplace.
IoT CRM:
Csmart IoT enables CSPs to redefine business strategies for front-end process improvement with CRM. It leverages revenue-building opportunities, paving inroads into the IoT market for creating new value-added services for the customers.
Csmart IoT focuses on strengthening enterprise IoT solutions through efficient device management and quick product configuration, such as sensors, smart devices, beacons, and smart wearable devices, for the development of smart cities and smart homes. We crafted structured workflows, assignments, and approvals to deliver quick go-to-market to service providers.
Dealer:
Csmart Dealer Management addresses every business aspect of dealer operations to run a dealership effortlessly, manage complex role hierarchies, streamline onboarding, optimize inventory, automate purchase orders, and maintain versatile role adaptability.
iPaaS:
Csmart iPaaS transforms enterprise API management, streamlining application connectivity and integration. Its no-code/low-code approach, extensive connector library, and robust Open API architecture enable rapid deployment, operational efficiency, and digital innovation, supporting agile business growth.
Business Rule Engine:
The modern enterprises need a robust system which can adhere to rapid changes in market scenarios and acclimatize to the same. Csmart’s adaptable Business Rule Engine offers a streamlined, “low-code, no-code” solution for swift decision automation. It enhances agility with user-friendly features, efficiently managing complex rules and aligning with unique needs. It ensures precision and uniformity with automated rules, minimizing errors and upholding organizational policies.
Csmart’s Business Rule Engine enhances module-specific data interaction with robust visibility controls. Users with defined roles have tailored access to view or edit fields, ensuring secure and efficient data management.
Observability:
Csmart Observability analyses the platform’s current state based on real-time data it collects, such as logs, metrics, and traces, and assemble the results in a dashboard for alert notifications. Csmart Observability leverages leading tools for logs, metrics, and distributed tracing. It supports the team in critical conditions that should be addressed and resolves the issues through notifications.
Telco Generative AI:
Csmart Generative AI allows businesses to automate processes better, develop more personalized communications, and respond to customer queries. Designed to reshape the CSP landscape, this technology places an unswerving commitment to seamless automation, a forefront position in delivering proactive insights, and transformative efficiency. Csmart Generative AI will be able to enhance lead generation, predict future sales trends, analyze data, and create personalized communication.
Csmart Telco’s Generative AI is at the forefront of enhancing security and efficiency in telecommunications. The AI scrutinizes transactions for fraud in real-time, and its advanced capabilities automate tailored contract templates, optimizing partnership lifecycle management across diverse industries.
OUR SMART SOLUTIONS
Explore Csmart’s end-to-end suite of digital solutions, meticulously crafted to address your unique challenges. Unlock efficiency, innovation, and growth with our specialized expertise
To know more : Csmart.digital
