Whatsapp Integration for Ecommerce Application


The primary aim of this case study revolves around the creation and implementation of an ecommerce platform specifically designed to function seamlessly within the Whatsapp messaging application. This innovative platform is geared towards facilitating user interactions and transactions entirely through chat-based conversations.

Context and Challenge

Problem Statement:

The client’s goal is to develop an application enabling users to buy products through chat interactions using the business number. Users can register by initiating a conversation with a simple “Hi” message and subsequently view, pay for, and manage their orders within the same chat interface.

Project Goals and Objectives:

By following these detailed steps, we have effectively enabled Whatsapp Business within the Meta platform, manage products, integrate catalogs, utilize existing e-commerce infrastructure, and create webhooks for user interactions, thereby optimizing ecommerce operations and enhancing user experiences.

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