Middle Eastern Bank Accelerates Digital Transformation with DataNimbus.io’s Host-to-Host (H2H) Solution
Introduction
A leading bank in Bahrain offered its corporate customers the convenience of submitting payment instructions via secure file uploads to an SFTP location. This enabled businesses to automate their payment processes. However, the bank then faced the labor-intensive task of manually parsing, validating, and reformatting these files, which often arrived in varying HRF or HRSF structures with their own distinct parsing requirements.
This manual approach created a bottleneck in the bank’s payment processing workflow. The diverse file formats and complex validation rules increased the risk of errors, leading to processing delays and potential customer dissatisfaction. The bank needed a streamlined and automated solution to handle the varying file structures efficiently, ensuring timely and accurate payment processing.
The Challenge
The bank’s primary challenge lay in the inefficient and error-prone manual processing of diverse customer payment files received in HRF (Header, Records, Footer) or HRSF (Header, Records, Sub-Records, Footer) formats. This involved time-consuming parsing of these potentially complex files, applying intricate validation rules across multiple file sections (headers, records, sub-records, footers), and then reformatting them into the bank’s specific internal structure. These manual processes not only led to delays but also increased the risk of inaccuracies. This hindered the bank’s ability to provide timely and reliable payment services to its corporate clients, potentially impacting customer satisfaction and the bank’s overall efficiency.
The Solution
Streamlining H2H File Processing
DataNimbus.io (DNIO) platform provides a powerful solution, enabling the bank to transform their manual, error-prone file processing into an automated and accurate workflow, streamlining their payment operations.
- Secure SFTP Integration: DNIO’s SFTP connector enables seamless and secure retrieval of payment files directly from the customers’ SFTP location.
- Flexible File Parsing: DNIO’s data modeling capabilities allow the bank to define custom data formats that mirror the HRF/HRSF structures of their customer files. This ensures accurate parsing of headers, records, sub-records, and footers, regardless of format variations. Read more
